Contract Administrator

Contract Support Administrator

Salary Range £35,000 to £40,000 + Large Company Benefits

Based West - Slough Region

Our client is looking for a skilled contract support admin to provide both commercial and financial support to a client’s contract.

The purpose of this position is to aid the facility management team to ensure the successful competition of client’s needs.

ESSENTIAL DUTIES AND RESPONSIBILITIES

•Responds to client inquiries and concerns. Ensures timely and quality service delivery to clients.

• Follow up with clients to ensure customer satisfaction.

•Creates work orders and assigns work orders to multiple technicians, subcontractors, and vendors. Communicates work orders to technicians and assists management in resolving problems.

•Provides reports on open and closed work orders and checks status with the appropriate technician or vendor.

•Maintains files on work orders, proposals, and department files.

Creates vendor files and checks accuracy on completed paperwork submitted by vendors.

•Trains vendors on work order and billing procedures. Processes invoices and ensures proper cost centre coding.

•Assists with the inspections on the facility campus.

•Uses pc and/or PDA for work order system, email, ESS and training.

•Assist with process and procedure training.

• Ensure that all defined services are completed in accordance with operating procedures, statutory requirements, and within the health and safety guidelines.

• Ensure compliance with statutory regulations on fire, health and safety standards.

• Communicate any / all potential workplace hazards and workplace procedures

• Investigate and resolve (if possible) all reported unsafe conditions / acts and communicate results back to the affected stakeholders

• Support stops work authority when it is exercised in good faith

• Understand & actively support the Quality Management program procurement & Vendor Management.

• Ensure that contracted resources deliver work to meet quality targets, addressing and ensuring the correction of under-performance issues.

• In conjunction with the sourcing team, manage contracts to assure high quality and cost-effective services.

• Manage processing and controlling of purchase orders, invoices and work orders.

• Assist and monitor financial processes to ensure account payable procedures are always followed.

• Supporting the preparation of forecasts & financial reporting.